Notice of Privacy Practices and HIPAA Compliance

Effective Date: April 1, 2024

Protecting the privacy of your health information is crucial to us. This Notice of Privacy Practices (“Notice”) describes how Flower and Flame (“Company”, “us”, “we”, or “our”) collects, stores, and uses protected health information, alongside your rights as mandated by the State of New Jersey, in alignment with the Health Insurance Portability and Accountability Act (“HIPAA”) Privacy Rule.

For any inquiries about this Notice or our privacy practices, please contact us via email at [email protected] or reach out to Customer Support at (856) 302-1235, available Monday-Friday from 8:30 a.m. to 5 p.m. EST, excluding holidays. Should you wish to receive a paper copy of this notice at any time, please contact [email protected]

PLEASE REVIEW THIS NOTICE CAREFULLY

Section One: Our Organization

This Notice outlines the privacy practices of Flower and Flame, its affiliates, and its employees. We will share protected health information as necessary to carry out treatment, payment, and health care operations as permitted by law. This Notice applies specifically to our dispensary location serving clients:

601 College Dr., Blackwood, NJ 08012

Section Two: Our Responsibilities

We are committed to the privacy of your health information. Whenever you visit us or order online, we may record your personal and Protected Health Information (as defined under HIPAA), including payment information. We are obliged by law to:

  • Maintain the privacy and security of your information
  • Notify you promptly following a breach of unsecured information as required by law
  • Provide and communicate our privacy practices and your privacy rights clearly

Section Three: Our Uses and Disclosures

We use and share your information for treatment, payment, and health care operations without needing your authorization, among other permitted uses and disclosures.

Section Four: Your Rights

You have rights regarding your health information, including the rights to access and request amendments to your records, request restrictions on certain uses and disclosures, and receive an accounting of disclosures. For requests or more detailed information, contact us at [email protected]

Section Five: Breach Notification

Should there be a breach of your information, we will inform you promptly, providing details of the breach, steps for protection, and measures taken to prevent future incidents.

Further Information and Complaints

  • If you seek more information, wish to file a complaint, or have concerns about our privacy practices, please contact us via email at [email protected] or through our Customer Support.

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